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Kuljit Mithra
Hardcore
Joined: 29 Jul 2004
Posts: 1530
Location: Canada
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kyt
Flying Blind
Joined: 02 Aug 2004
Posts: 33
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 Posted: Mon Aug 09, 2004 8:40 pm Post subject: Poor Store Service (was: Re: Marvel Collection) |
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Had poor service from the Marvel Store online.
Without notice, they split my $24 order into 2 parts, eventually responded to say they had no idea when they'd ship the 2nd part. They tacked on $6 S&H charges to both shipments. Ignored email, were rude, told me to contact a different department for cancellations, but I was able to go online and check to order status to see they'd eventually cancelled the 2nd part of the shipment about a month after I'd placed the order. |
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Justin K
Flying Blind
Joined: 29 Jul 2004
Posts: 54
Location: Missouri
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| Posted: Mon Aug 09, 2004 8:47 pm Post subject: |
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See, with something new like that, you would think they would at least want to start off with good customer service. That is very disappointing to say the least. Oh well, Tales of Wonder will get my business then. Thanks for the heads up, Kyt.
Justin K |
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